Free Cisco 300-810 Practice Questions 2026 | Implementing Cisco Collaboration Applications (CLICA)

An administrator is implementing a Cisco Unity Connection call management plan for a company and configured the transfer rules that specify how Unity Connection transfers the calls that reach the call handler from the automated attendant. Which call handler setting must be configured to specify whether callers can perform transfers?

A. caller input settings

B. call handler owners

C. message settings

D. transfer rules

An administrator must connect multiple Unity Connection clusters using Digital Networking. Which service is required tor the administrator to achieve Digital Networking between the clusters?

A. Connection Digital Networking Replication Agent

B. Connection Digital Networking Service

C. Connection Digital Networking Replication Service

D. Connection Digital Networking Agent

An administrator is configuring Cisco Unity Connection call handlers The administrator wants to ensure that all outside callers are played a welcome message and then are transferred to a live operator The administrator wants to restrict the callers from interrupting the welcome message with key presses Under which call handler menu is this task accomplished?

A. Greetings

B. Transfer Rules

C. Caller Input

D. Message Settings

A collaboration engineer troubleshoots an Issue with Cisco IM and Presence federated with Microsoft Skype for Business. A Cisco Jabber user reports being unable to see the presence status of a user on Microsoft Skype for Business when searching for the Microsoft user. Which action resolves this issue?

A. Disable TLS for the federation.

B. Configure the federation to use the XMPP protocol.

C. Add a static route on Cisco IM and Presence to the Skype for Business domain.

D. Have the Jabber user add the Skype for Business user to the Jabber contact list.

Collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows clients Users report that they receive the error message "cannot find your services automatically. All users on the collaborate network with an on-premises Cisco IM and Presence server report this issue. Which action resolves the issue?

A. Set the AUTHENTICATOR CLI argument for the Jabber clients

B. Add _collab-edge SRV records to the external DNS server

C. Add _cisco-uds and _cuplogin A records to the internal DNS server

D. Add _cisco-uds and _cuplogin SRV records to the internal DNS server.

SAML SSO is enabled in Cisco Unified Communications Manager. What happens when a browser-based client attempts to access a protected resource on a service provider?

A. The browser follows the redirect and issues an HTTPS GET request to the IdP.

B. The IdP checks for a valid browser session.

C. The service provider generates a SAML authentication request.

D. The SAML request is maintained as a query parameter in the GET request.

An end user opened a ticket, stating that before logging in to Jabber for Windows, a warning is displayed that a server certificate has expired. Which two certificates must be verified on the Cisco Unified Communications Manager and IM&P deployment? (Choose two.)

A. capf on Cisco Unified CM

B. cup-xmpp on IM&P

C. callmanager on Cisco Unified CM

D. tomcat on Cisco Unified CM

E. cup on IM&P

A user is experiencing video quality issues and wants to verify packet loss, jiter, and codecs in use. Where can the user find this information in the Webex App for Windows during a call?

A. Settings, Status, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+S

B. Settings, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D

C. Help, Health Checker, and press Diagnostics in the Webex App or Ctrl+Shit+Alt+D

D. Help, Health Checker, and press Status in the Webex App or Ctrl+Shit+Alt+S

In Digital Network Cisco Unity Connection clusters, each site transmits and receives messages for the recipients based on which protocol?

A. IMAP

B. SMTP

C. SIP

D. SCCP

How is automatic fallback enabled on a Cisco IM and Presence server?

A. In IM and Presence Service Parameter Configuration > Cisco Server Recovery Manager, change the Failover parameter to True.

B. In Communications Manager Service Parameter Configuration > Cisco Server Recovery Manager, change the Enable Automatic Fallback parameter to True.

C. Automatic fallback is enabled by default.

D. In the Presence Redundancy Group Configuration > Cisco Unified Communications Manager, check the Enable Automatic Fallback parameter.