Free Cisco 300-810 Practice Questions 2026 | Implementing Cisco Collaboration Applications (CLICA)

Refer to the exhibit.

Users report that they cannot see the Chat Rooms icon on their Cisco Jabber clients. This feature works without issue in the lab. An engineer reviews the Cisco IM&P and Jabber configuration and finds that the jabber-config.xml file is configured properly to support this feature. Which activity should be performed on the IM&P server to resolve this issue?

A. Activate Cisco XCP Connection Manager in Cisco Unified Serviceability > Tools > Service Activation.

B. Restart Cisco XCP Message Archiver in Cisco Unified Serviceability > Tools > Control Center – Feature Services.

C. Restart XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Control Center – Network Services.

D. Activate XCP Text Conference Manager in Cisco Unified Serviceability > Tools > Service Activation.

The collaboration infrastructure of a large company was hacked, which lead to toll fraud and a bill that was substantially higher than usual.Anengineer must configure Cisco Unity Connection to block all calls to international phone numbers and numbers that contain 10 digits and begin with 0.Which two rules must be configured in the Unity Connection restriction table?(Choose two.)

A. 9!

B. 0?????????

C. 0XXXXXXXXX

D. 9*

E. 0-9*

Refer to the exhibit.

User A tries to log in to the Cisco Jabber client, the login works fine, but the user cannot see their self-presence or other users' presence in their contact list. The administrator checks the Cisco IM and Presence Server logs and sees an issue. What is the issue, and bow does It get resolved?

A. The user credentials are incorrect; ask the user to change the credentials.

B. The user is duplicated in another Cisco IM and Presence cluster; unassign the user from the duplicate IM and Presence cluster.

C. Presence has stopped working for the user; unassign and reassign the end-user to Cisco IM and Presence.

D. The Cisco IM and Presence Server has CPU/memory issues; restart the IM and Presence Server

A collaboration engineer is troubleshooting Apple push notification Issues and calls Cisco TAC for assistance. The Cisco TAC Engineer indicates that diagnostic information has not been received for the cluster. Which action resolves this issue?

A. Temporarily enable manual downloads of log files from the Cisco Cloud Onboarding page on Cisco UCM.

B. Temporarily disable push notifications so that Cisco UCM can generate the diagnostics log files.

C. Enable "Send encrypted PII to the Cisco Cloud for troubleshooting" on the Cisco Cloud Onboarding Configuration page.

D. Enable "Send Troubleshooting Information to the Cisco Cloud" on the Cisco Cloud Onboarding Configuration page.

A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows. Onpremises users report that they cannot check voicemail and do not receive notifications of new messages in the client. In the Phone Accounts information in the Jabber client, the authentication information is not accepted. What is the cause of the issue?

A. The firewall is blocking port 5222.

B. LDAP is misconfigured.

C. The user has incorrect permissions to access the voicemail.

D. The voicemail pilot is not configured

A collaboration engineer is troubleshooting MWl issues with Cisco Unity Connection and Cisco UCM. Users report that MWl lights do not work when a new message is received. After doing a packet capture, the engineer notices that Unity Connection sends a SIP Notify to Cisco UCM for MWI.Cisco UCM responds with a SIP 503 Service Unavailable message. Which action resolves the issue?

A. Configure the SIP server list on the Cisco Unity Connection port group to match the Cisco UCM device pool settings on the SIP trunk.

B. Assign the proper voicemail profile to the directory numbers on Cisco UCM.

C. Uncheck"Send Message Counts" on the phone system settings on Cisco Unity Connection.

D. Uncheck"Accept unsolicited notifications" on the SIP trunk security profile.

Which two command line arguments can you specify when installing Cisco Jabber for windows? (Choose two.)

A. CISCO_UDS_DOMAIN

B. TFTP_ADDRESS

C. VOICEMAIL_SERVER_ADDRESS

D. SERVICES_DOMAIN

E. TFTP

An administrator must configure a system distribution list for the IT staff that must be reachable via voice recognition using either the phrases “service desk” or “Help desk”. Which advanced distribute list feature should be used to accomplish this task?

A. Alternate Greeting

B. Alternate Extension

C. Alternate Name

D. Alternate Diction

Which MFA solution can be integrated with Cisco Jabber via SAML and used independently of an ldP?

A. Okta

B. Cisco DUO

C. PingFederate

D. Microsoft ADFS

An engineer needs to configure individual call handler greetings on Cisco Unity Connection so that a single greeting can override all other greetings set by users during a holiday period. Which type of greeting should be configured to accomplish this goal?

A. internal

B. Holiday

C. Alternate

D. Closed