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  • 213 Questions
  • Updated on: 25-May-2026
  • Implementing Cisco Collaboration Applications (CLICA)
  • 22135 Prepared

Free Cisco 300-810 Practice Questions 2026 | Implementing Cisco Collaboration Applications (CLICA)


An engineer must enable group chat and persistent chat with Cisco UCM and the Cisco IM and Presence service cluster The engineer has already configured the group chat system administrators Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration.


When Cisco United Attendant Console Advanced is integrated with Cisco UCM. which Cisco UCM Service does the Cisco TSP Instance communicate with directly?

A. Cisco CTI Manager Service

B. Cisco DirSync Service

C. Cisco CallManager Service

D. Cisco TAPS Service

C.   Cisco CallManager Service

Which service must be activated on Cisco Unity Connection to utilize LDAP synchronization?

A. Cisco Tomcat

B. Cisco Sync Agent

C. Cisco DirSync

D. Cisco RIS Data Collector

C.   Cisco DirSync

What are two authentication mechanisms for identity provider authentication? (Choose two.)

A. UID

B. PKI/CAC

C. ACS

D. Password only

E. Kerberos

B.   PKI/CAC
C.   ACS

An engineer must configure a test user mailbox in a newly deployed Cisco Unity Express module. Which console command set reflects the correct configuration in this scenario?

A. Option A

B. Option B

C. Option C

D. Option D

A.   Option A

Refer to the exhibit.

A company deployed the Cisco Webex calling with Cisco Unified Border Element as a local gateway for PSTN calls and a firewall to restrict and control the HTTP-based traffic that leaves and enters the network. However, Alice in LA cannot dial 82024001 to reach Charlie in NY. Which action must an administrator take to resolve the issue?

A. Open UDP port 5062 outbound on the firewall.

B. Open TCP port 5062 outbound on the firewall.

C. Open TCP port 8934 outbound on the firewall.

D. Open UDP port 8934 outbound on the firewall.

C.   Open TCP port 8934 outbound on the firewall.

A company is setting up B2B instant messaging capability using a secure client integrated into the on-premises Cisco communication platform. During the setup, the engineer discovers that external Usages from other businesses do not seem to reach the Cisco Expressway for instant messaging, but B2B calling seems to be working Internal chat between clients and chat toward clients is king m home offices using Mobile and Remote Access The engineer verified that the correct ports have been configured on the Cisco ASA, and the firewall rules on the expressway show no cation of any traffic What is the cause of the issue?

A. The XMPP service is not activated on the Cisco Expressway

B. The Cname record for XMPP is not configured or is misconfigured.

C. The SRV record for XMPP is not configured or is misconfigured.

D. The XMPP service is not running under services in Cisco IM and Presence Server

C.   The SRV record for XMPP is not configured or is misconfigured.

Refer to the exhibit.

Which statement is true?

A. If the IM&P node in sub-cluster-1 goes down, then users assigned to it are randomly split between the two remaining subclusters.

B. The administrator must add one node to each subcluster for high availability.

C. IM&P nodes in each subscluster must be configured from the same OVA template.

D. Each Cisco IM&P subcluster must have the same number of nodes.

B.   The administrator must add one node to each subcluster for high availability.

On a Cisco IM and Presence deployment, chat settings are edited, or one or more aliases are added to a chat node, but the changes are not reflected for users. Which service must be restarted for changes to be reflected?

A. TFTP Service

B. Cisco XCP Text Conference Manager Service

C. IM and Presence Manager Service

D. User Management Service

B.   Cisco XCP Text Conference Manager Service

Refer to the exhibit.

Which two steps resolve the “Users with Duplicate User IDs” message? (Choose two.)

A. Rename the directory URI value for one of the users to ensure that there is no duplication.

B. Rename the User ID value for one user if different users on different clusters have the same User ID assigned.

C. Unassign a user from one of the clusters when the same user is assigned to two different clusters.

D. Assign the duplicate user to the secondary Cisco IM and Presence node.

E. Delete the user ID for the duplicate user ID.

B.   Rename the User ID value for one user if different users on different clusters have the same User ID assigned.
C.   Unassign a user from one of the clusters when the same user is assigned to two different clusters.

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