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  • 240 Questions
  • Updated on: 12-Oct-2026
  • Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
  • 22405 Prepared

Free Cisco 300-815 Practice Questions 2026 | Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)


A single site reports that when they dial select numbers, the call connects, but they do not get audio. The administrator finds that the calls are not routing out of the normal gateway but out of another site's gateway due to a TEHO configuration. What is the next step to diagnose and solve the issue?

A.

Verify that IP routing is correct between the gateway and the IP phone.

B.

Verify that the route pattern is not blocking calls to the destination number.

C.

Verify that the dial peer of the gateway has the correct destination pattern configured.

D.

Verify that the route pattern has the correct calling-party transformation mask

C.   

Verify that the dial peer of the gateway has the correct destination pattern configured.



When you troubleshoot H.323 call setup, which message informs you that the called party is being notified about the call?

A.

ALERTING

B.

PROCEEDING

C.

CONNECT

D.

RINGING

A.   

ALERTING



Which call pickup feature allows users to pick up incoming calls in a group that is
associated with their own group?

A.

Other Group Pickup

B.

BLF Call Pickup

C.

Group Call Pickup

D.

Directed Call Pickup

A.   

Other Group Pickup



Reference: https://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_3/ccmsys/
a07cpick.html#wp1022865

A user reports that when they attempt to log out from the Cisco Extension Mobility service
by pressing the Services button, they cannot log out. What is the most likely cause of this
issue?

A.

The Cisco Extension Mobility service has not been configured on the phone.

B.

There might be a significant delay between the button being pressed and the Cisco Extension Mobility service recognizing it. It would be best to check network latency.

C.

The user device profile has not been assigned to the user.

D.

The user device profile is not subscribed to the Cisco Extension Mobility service.

D.   

The user device profile is not subscribed to the Cisco Extension Mobility service.



Refer to the exhibit.

A Cisco Unified Border Element continues to send 180/183 with the required: 100rel
header to Cisco UCM. and the call eventually disconnects How is the issue resolved?

A.

Enable 'SIP ReI1XX Options* and -Early Offer Support" on the SIP Profile Configuration Page in Cisco UCM.

B.

Enable *Early Offer support for voice and video calls" on the SIP Profile Configuration Page in Cisco UCM.

C.

Disable "SIP Rel1XX Options* and 'Early Offer Support* on the SIP Profile Configuration Page m Cisco UCM.

D.

Disable "Send send-receive SDP in mid-call INVITE* on the SIP Profile Configuration Page in Cisco UCM.

B.   

Enable *Early Offer support for voice and video calls" on the SIP Profile Configuration Page in Cisco UCM.



What are the elements for Device Mobility configuration?

A.

physical location, device pool, and Device Mobility group

B.

device pool, Device Mobility group, and region

C.

physical location. Device Mobility group, and region

D.

device pool, Device Mobility group, and Cisco IP phone

A.   

physical location, device pool, and Device Mobility group



Reference: https://www.ciscopress.com/articles/article.asp?p=1249228&seqNum=4

Which two statements are correct with respect to the Client Matter Code setting in the route pattern configuration? (Choose two.)

A.

The Client Matter Code feature does not support overlap sending because the Cisco Unified CM cannot determine when to prompt the user for the code.

B.

If you check the Allow Overlap Sending check box, the Require Client Matter Code check box becomes
disabled.

C.

If you check the Allow Overlap Sending check box, you can also check the Require Client Matter Code check box.

D.

The Client Matter Code feature does support overlap sending because the Cisco Unified Communications Manager can determine when to prompt the user for the code.

E.

The Client Matter Code has the option to configure Authorization Level such as in the Forced Authorization Code.

A.   

The Client Matter Code feature does not support overlap sending because the Cisco Unified CM cannot determine when to prompt the user for the code.


B.   

If you check the Allow Overlap Sending check box, the Require Client Matter Code check box becomes
disabled.



Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmfeat/
CUCM_BK_F3AC1C0F_00_cucm-features-services-guide-
100/CUCM_BK_F3AC1C0F_00_cucm-features- services-guide-100_chapter_010000.pdf

Which two types of authentication are supported for the configuration of Intercluster Lookup Service? (Choose two.)

A.

TokenID

B.

username and secret key

C.

TLS certificates

D.

passwords

E.

FQDN of the servers defined in DNS

C.   

TLS certificates


D.   

passwords



Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/
sysConfig/11_5_1_SU1/cucm_b_system-configuration-guide-1151su1/cucm_b_systemconfiguration-
guide- 1151su1_chapter_011001.pdf

The Cisco Unified Communications Manager Dialed Number Analyzer allows analysis of calls from which two devices? (Choose two.)

A.

translation patterns

B.

device pools

C.

CTI ports

D.

CTI route points

E.

IP phones

C.   

CTI ports


E.   

IP phones



Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/dna/11_5_1/
CUCM_BK_CBA47A6E_00_cucm-dna-guide-115/CUCM_BK_CBA47A6E_00_cucm-dnaguide-
115_chapter_01.html#CUCM_TP_A5DA99E0_00

Calls to a particular extension are not routing to voicemail. The user reaches the voicemail system from the handset by pressing the Messages button Which configuration parameter causes this problem?

A.

The voicemail pilot number for call forwarding is missing from the ephone-dn

B.

The voicemail pilot number is missing from the call handling on Cisco Unity Express

C.

The voicemail pilot number is missing from the telephony service configuration on Cisco UCME

D.

The voicemail pilot number for call forwarding is missing from the ephone

A.   

The voicemail pilot number for call forwarding is missing from the ephone-dn



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