Free Cisco 700-805 Practice Questions 2026 | Cisco Renewals Manager (700-805 CRM)

Which task is the responsibility of the Renewals Manager?

A. billing recurring revenue contracts

B. managing recurring revenue risk

C. driving adoption of specific technologies

D. managing the Success Plan

What support should a Renewal Manager take from the Customer Success Manager?
(Choose the best answer.)

A. Oversee the closure of contracts.

B. Book customer-service briefings.

C. Communicate new green field opportunities.

D. Communicate value and the impact of Cisco solutions

What is the primary measurement of success for a Renewals Manager?

A. upsell percentage

B. percentage of contracts closed

C. renewal success rate

D. iARR rate

Which action should be taken when renewing a contract with a customer? (Choose the best answer.)

A. Assume their business needs are the same.

B. Propose only the most important part of the solution.

C. Start discussions after the contract has expired.

D. Validate customer's business needs.

What does a high Renewal Rate indicate about the performance of a Renewals Manager?

A. The Renewals Manager is successful at attracting new customers.

B. The Renewals Manager is skilled at increasing company OPEX.

C. The Renewals Manager is proficient at technical troubleshooting.

D. The Renewals Manager is effective in retaining customers.

Which event begins the Renewal process?

A. upsell recommendation

B. notification of contract expiration

C. implementation of software

D. contract negotiation

Which two actions does a partner or customer perform within CCW-R? (Choose two.)

A. order new services

B. download hardware, software and services data sheets

C. set up billing

D. change Customer Address

E. view and manage their contracts

Which detail is provided in the scorecard by using the Total Program View tool?

A. renewal rate

B. new products

C. EOL products

D. program rate

In addition to on-time renewals, on which two tasks should Renewal Managers focus?
(Choose two.)

A. the next customer and their needs

B. opportunities for upsell

C. developing a customer success story

D. driving adoption

E. renewing offer to a multiple-year contract

What are Cisco’s four steps to higher renewals?

A. Investigate, Diversity, Personalize, Initiate a strategy

B. Analyze, Implement, Regulate, Maintain consistency

C. Align, Simplify, Automate, Build a practice

D. Plan, Streamline, Digitize, Establish routine